In the event that you are not happy with your purchase of YADIK products, you may return the item within 14 days from date of purchase for an exchange under the followings conditions:
- The item being returned has not be worn, is not damaged and is in its original condition.
- Reason for items to be returned must be related to any visible defects.
- Items purchased online may be returned at our store in Greenstone Mall for exchange. provided that you submit your tax invoice, item is in good conditions with full packaging.
- Return items to be at client costs as well as cost for shipping the exchanged item.
- In the event an item cannot be exchanged, a refund less shipping cost will be processed after due consideration.
No Return nor Exchange will be accepted for:
- Items purchased on specials
- Customs made Items
- No earrings will be exchanged nor refunded for reasons of hygiene. The safety of our customers is of upmost importance especially during this Covid-19 times.
Return items may be sent by courier at your cost to the following address:
10 Stoneridge Drive
Lower Level - Greenstone Shopping Centre
Before returning an item kindly send your request to return the item to the address below and you will be given a reference number for your exchange to be processed.